Negotiation Skills

Introduction

Negotiation is not a war of words, but give-and-take situation where two or more parties agree on a mutual consensus to be in a win-win state. An effective negotiation is to achieve business objectives while maintaining positive long-term relationships.

Goals & Objectives

Negotiation skills are required at all levels in both work and social situations. The aim of this course is to provide you with an understanding of how:

to secure successful contracts
to develop business relationships and agreements
to develop an effective negotiation strategy to achieve desired results
to gain a stronger negotiation outcome
to achieve a win-win result
to assess the various personality types with whom you may be negotiating
to create an environment of trust between both parties
to determine upfront what you wish to achieve in your negotiation process

Course Overview

Meaning of an effective negotiation
Basic stages of negotiation
Characteristics of negotiation
Process of negotiation – various types
Identifying common & conflicting interests
Planning a negotiation
Objectives
Gathering Information
Structuring a negotiation
Working with negotiation strategies
Effectively using pace and time to your advantage during the negotiation process
Breaking deadlock
Conquering the opponent’s plan
Empowering staff to help with negotiations
Building a solution to win-win situation
Some vulnerability to avoid

Who should attend?

The course is designed for any level of executives who desire to be more successful in negotiations. Managers who attend should be able to greatly improve the bottom line performance of their organizations. It will be valuable to mid-level managers who want to improve their negotiation skills in order to position themselves for advancement. This course would provide them with a better understanding of the intricacies of the negotiation process.